Christine Borgia
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New Sender Best Practices Document
The AOL Postmaster Team spends a lot of time helping email senders resolve delivery issues. Our goal is to educate senders on what practices lead to a good reputation and what practices generally lead to a poor reputation. To further this effort, we made a couple of changes to our postmaster website.
First, we added a new document called "Sender Best Practices." This document outlines the basic guidelines for improving your sender reputation. These are not requirements. They are best practices. Following one or more of these best practices does not guarantee email delivery or whitelisted status, but the more best practices you follow, the better your sender reputation should be – and the better your sender reputation, the better your delivery.
Second, we modified our old best practices document and renamed it "Requirements for Sending Email to AOL" which is more appropriate, as these are in fact requirements. Failure to meet any of these requirements will result in delivery issues.
We hope you find these new documents informative.
Christine
Manager, AOL Postmaster Team
First, we added a new document called "Sender Best Practices." This document outlines the basic guidelines for improving your sender reputation. These are not requirements. They are best practices. Following one or more of these best practices does not guarantee email delivery or whitelisted status, but the more best practices you follow, the better your sender reputation should be – and the better your sender reputation, the better your delivery.
Second, we modified our old best practices document and renamed it "Requirements for Sending Email to AOL" which is more appropriate, as these are in fact requirements. Failure to meet any of these requirements will result in delivery issues.
We hope you find these new documents informative.
Christine
Manager, AOL Postmaster Team
Welcome to the AOL Postmaster Blog!
Welcome to the AOL Postmaster Blog!
Just what the Internet needs, right? Another blog! But have no fear, we won't be writing about the latest American Idol rejects, moaning about our horrible NCAA brackets, or pontificating about the Presidential elections. Nope, we are here for one reason only - to keep you informed about what's going on with the AOL Anti-Spam Team and how it might affect you.
If you'd like to be notified each time we create a journal entry, or when someone leaves a comment, click on Alerts or Feeds to subscribe. Also, feel free to comment on our posts, but please, keep it clean. This is a family establishment.
Finally, I'd be remiss if I didn't mention that this is not the appropriate place to make requests of the AOL Postmaster team. General postmaster information about our whitelists, feedback loops, block codes, etc. can be found on our website. If your email to AOL is being blocked, please visit our postmaster site and be sure to have your error code handy for quick resolution.
Christine
Manager, AOL Postmaster Team
Just what the Internet needs, right? Another blog! But have no fear, we won't be writing about the latest American Idol rejects, moaning about our horrible NCAA brackets, or pontificating about the Presidential elections. Nope, we are here for one reason only - to keep you informed about what's going on with the AOL Anti-Spam Team and how it might affect you.
If you'd like to be notified each time we create a journal entry, or when someone leaves a comment, click on Alerts or Feeds to subscribe. Also, feel free to comment on our posts, but please, keep it clean. This is a family establishment.
Finally, I'd be remiss if I didn't mention that this is not the appropriate place to make requests of the AOL Postmaster team. General postmaster information about our whitelists, feedback loops, block codes, etc. can be found on our website. If your email to AOL is being blocked, please visit our postmaster site and be sure to have your error code handy for quick resolution.
Christine
Manager, AOL Postmaster Team
