Implementing Captcha on Postmaster Tools, Limit Requests

Posted Jun 19th 2009 1:57PM by Christine Borgia

To protect our system, we will soon implement captcha on our postmaster tools, including the FBL and whitelist request forms. There are some senders who submit one request for each IP address used. Please do not do this any longer. When submitting whitelist or FBL requests on a range, please minimize the number of requests. Excessive requests may be denied.

Christine
Manager, Postmaster Team

Reader Comments (Page 1 of 1)

1. I am trying to submit a form to have a clients email server unblocked for AOL emails. I am unable to report an error code since there isn't one, but no email it reaching aol recipients. It just dies in the bit bucket in the sky. Would someone from postmaster give me a call please.

904-534-1101

Thanks.

Posted at 4:14PM on Jun 22nd 2009 by David Boucher

2. David, Please submit your request here: http://postmaster.aol.com/waters/other_issues_form.html

Please give us as much information as possible (your IP address, your domain, the email address of the person sending the message, etc.) so that we can most efficiently troubleshoot.

Posted at 2:43PM on Jun 23rd 2009 by Christine Borgia

3. i would like to know why most all my e-mail is returned to me. its been happening alot in the last couple months. joann jenkins

Posted at 11:51AM on Jul 21st 2009 by joanjenki7

4. @joanjenki7, please submit a support request here: http://postmaster.aol.com/waters/other_issues_form.html. Let us know what bounce message/email you are getting, what email address you are sending to/from, etc. As much detail as you can provide. Thanks.

Posted at 11:52AM on Jul 21st 2009 by Christine Borgia