ALERT: AOL Postmaster Support down from Jan 16th - Jan 20th, 2009

Posted Jan 14th 2009 2:40PM by Annalivia Ford

We are taking our ticketing system down to perform maintenance and upgrades to the back end during this coming weekend.

You will still be able to open Postmaster support tickets, but any tickets opened though our online system and any Postmaster tickets opened through the call center between Friday January 16th at 12 noon, and Tuesday January 20th at 12 noon Eastern time will not be actioned until the system is back up.

Tickets should resume processing by 12 noon on Tuesday January 20th, Eastern time. We regret any inconvenience this may cause, and will work to get the system back online as quickly as possible.

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Annalivia Ford
Senior Technical Account Manager, AOL Postmaster Team

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